Product Support

Petrindo offers our customers 24 Hour Access to our Customer Support Center. Our existing customers can quickly access the right person via our hotline or via email, to support the products and services we provide. 

Petrindo Product Support

Phone: +62-21-5347880
Email: [email protected]


The Product Support center is staffed 24/7 (after-hours calls divert to our live answering service), and emails are monitored during working hours, 8am~5pm.

When you contact us, be assured your inquiries are managed directly by our staffs in the Product Support group.

Petrindo has a reputation for performance and reliability in the industry. And we have expanded our capabilities and global collaboration to give our customers the most comprehensive resource solutions.

Product Support

Petrindo offers a fast and easy service

Through our product support contact center, Petrindo offers our customers a fast and easy service. Customer can quickly reach the right person with email or call for all your equipment needs, questions and other technical issues. Our product support team can connect Customer with the right channel to help keep your operation running.

Call Support Email Support